Privacy policy

This Privacy policy explains how PortalRidge Engineering Consulting (“we”) handles personal information collected through https://portalridge.click and related consulting enquiries.

Data controller

PortalRidge Engineering Consulting
Office 8, 28 Test Road, Brisbane QLD 0000
Email: contact@portalridge.click
Phone: +61 7 0000 3290

Information we collect

• Identity and contact details you submit (name, email, phone if provided)
• Enquiry content (consultation interest, product stage notes, message)
• Technical data such as IP address, browser type, and pages visited when analytics cookies are accepted
• Engagement records if you become a client (proposals, invoices, workshop notes)

We do not ask for payment card numbers through this website.

Purposes

We use personal information to respond to enquiries, schedule consultations, deliver contracted work, improve the site, and meet legal obligations.

Retention

Enquiry records are kept for up to 24 months if no engagement follows. Client records are retained for seven years or as required for tax and professional obligations, then deleted or anonymised where practicable.

Your rights

Under the Australian Privacy Principles you may request access to, or correction of, personal information we hold about you. You may also lodge a complaint with the Office of the Australian Information Commissioner. Contact us first at contact@portalridge.click so we can attempt to resolve the matter.

International transfers

Our hosting or email providers may process data in facilities outside Australia. Where that occurs we take reasonable steps to ensure recipients handle information in a manner consistent with this policy and applicable Australian privacy requirements.

Cookies

See our Cookies page for cookie types, durations, and how to manage consent.

Updates

We may revise this policy by posting an updated version here with a revised effective understanding from the publication date.